Everyone, including me, is absolutely wild about the new download feature from Netflix streaming. It’s perfect for watching movies in areas with no Wi-Fi and keeps you from having to use a ton of data. But how many times has this happened to you?…
You’ve just finished the second last season of the show you’ve been binging. You’ve deleted all the episodes you’ve watched and are about to grab the final season and…you can’t. Why? Because Netflix says you have too many downloads. So you quickly check to make sure you actually deleted the shows you’ve watched. You did. You check your device’s storage just to make sure the last thousand cat memes you downloaded aren’t clogging up your space. Nope. All good. So WHY CAN’T YOU GET THAT LAST SEASON? I’m about to save you a call to Netflix Tech Support. The answer is really quite simple.
When you delete the titles you are finished watching, you need to do it when you are connected to the internet. This is because the Netflix app keeps track of what you download and needs to report back to the servers when you delete. This is done in real time; which is why you have to delete shows/movies when you are connected to the internet. If you delete when you aren’t connected to the internet and fire up the app later on when you are connected, it won’t report properly and will still think you have the downloads you actually deleted. So only delete when you’re connected.
Hopefully they will fix this issue in the future. For now, however, this is your best solution.
See? All better. Now binge on!